TCM Shop Reviews
TCM Shop Customer Reviews (6)
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TCM Shop Customer’s Q&A
TCM Shop FAQs
Shop.tcm.com Return Policy?
The return policy for Shop.tcm.com, as detailed on TCM Lifestyle's website, allows customers to return orders within 5 days if they are not 100% satisfied. Products must be unused and accompanied by the customer's name and address. The shipping policy states that standard shipping can take 3-7 business days for delivery within the US and 8-14 business days for international orders. Shipping utilizes services like UPS, FedEx, and USPS SmartPost. Customers are responsible for providing the correct mailing address and will bear the cost for return shipping and redelivery if the address is incorrect or incomplete. For lost or stolen packages, TCM Products LLC confirms delivery but is not responsible once delivery is confirmed. Claims for damaged products or incorrect orders are investigated on a case-by-case basis. If a package is returned due to an incorrect address provided by the customer, they will be responsible for the return shipping cost as well as the redelivery cost.
Where can I find more information about purchasing items from Shop.tcm.com?
For information on purchasing items from Shop.tcm.com, books published by TCM are available at your favorite bookstore or on Amazon.com. For classic movies and TV shows on DVD, Blu-ray, and 4K Ultra HD, please visit Critics’ Choice Video. Additionally, there are plans underway to offer a range of TCM-branded merchandise. To stay updated, signing up for TCM Emails is recommended. For any further assistance, contacting TCM customer service or visiting the TCM Shop landing page on CCVideo.com may provide the necessary details.